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Delete your GECI account

You can start the authenticated deletion flow here. The account is only erased after you confirm the decision in the app with a code sent by SMS and separately authorize deletion of workspaces without another administrator.

Open deletion in the appRequest help by email

If you are not signed in, the app will first ask for your phone number and access code.

Information updated on 11 August 2026

How to delete the account

  • Open the authenticated flow using the button on this page, or sign in to GECI and open Menu.
  • Choose “Delete account” in the danger zone and review the consequences shown.
  • Confirm that you understand and request the deletion code.
  • If workspaces without another active administrator are listed, review their names and separately authorize permanent deletion of all content in those workspaces.
  • Enter the six-digit code sent to the account phone number. The code is valid for 10 minutes.
  • Choose “Delete permanently”. The session ends on every device.

Workspaces you own

Ownership of each workspace is automatically transferred to the oldest eligible active administrator. When no replacement exists, the app shows the workspace before final confirmation and requires an additional explicit authorization; after that authorization, the workspace, events, files, and all remaining content are deleted with the account.

If the set of workspaces without a replacement changes after the code is requested, the server deletes nothing and requires a new request so you can review the updated scope.

Data that is deleted

  • Personal account, name, email, phone number, and profile photo.
  • Sessions, access tokens, push-notification registrations, and personal SMS alert subscriptions.
  • Personal memberships and access to workspaces, events, and teams.
  • Personal authorizations for sharing with the external AI provider.
  • Comments, reactions, and files uploaded by the account are removed from normal use, including in workspaces that remain active; only the minimal reporting or moderation record described below may remain.
  • All data and files in owned workspaces without another administrator that were displayed and authorized in the flow.
  • Drafts, preferences, and local credentials stored by the app on the device used to confirm.

Data that may remain

To avoid destroying other people's work, references needed for operational history may remain without the deleted account's name, phone number, email, personal metadata, or IP address. Associated invitations are cancelled and contact data is removed.

Where content or an account has been reported or moderated, a minimal snapshot, the reason, the decision, and the audit record may be retained only for as long as needed for security, abuse prevention, the establishment or defense of legal claims, or a legal obligation. Access is restricted, and identifying elements are deleted or anonymized when they are no longer needed.

Other records that must be kept for tax, accounting, security, or legal-claims obligations are retained only for the applicable period. Backups are replaced according to the retention cycle and cannot be used to sign back in.

Timing and reversibility

Active data is deleted immediately after valid confirmation. The action cannot be undone and the account cannot be recovered. Returning to GECI requires creating a new account and receiving new access.

Cannot access the account?

Email us from an address we can associate with the account, include the linked phone number, and explicitly request deletion. Never send authentication codes. Support verifies identity before taking action.

Request help by email